Please choose your product carefully as we do not offer refunds. However we do offer exchange within 14 days of purchase. You must send the product to us in it’s original packaging as well as any accompanying certificate or instruction booklet. The cost of the shipping charges belongs to the purchaser of the item.
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.